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Context Help

If you lose your way inside our hosting Control Panel, the first step you should take is to click the Help button, which is present on each page. A pop-up menu will show up. It comprises comprehensive info about all the actions that you can perform on the page in question. Each pop-up menu opens on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast selection of educational videos explaining how to use our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step educational video clips.

F.A.Q.

If you can't discover the solution you need, explore our comprehensive FAQ section, which comprises questions asked by actual persons and offers real solutions. We periodically "revamp" our FAQ database with new entries so as to cover all the new additions and innovations related to our platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, we have a excellent team of client support engineers available 24/7 and eager to assist you with any query. Each trouble ticket you open will be responded to within 60 minutes (the average trouble ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com